Privacy Policy

Who We Are

Vickers Exterior Cleaning is a local pressure washing and exterior cleaning company serving the greater Richmond, Virginia area. Our website is vickersexterior.com. You can reach us at vickersexterior@gmail.com or (804) 372-5505.

What Information We Collect

When you submit a quote request through our website form, we collect the following information that you voluntarily provide:

• Your name
• Your phone number
• Your email address
• Your property address
• The service you are requesting
• How you heard about us
• Any additional message or details you choose to include

We do not collect any payment information through this website. We do not collect sensitive personal data such as social security numbers, financial information, or government IDs.

How We Use Your Information

The information you submit is used only to:

• Respond to your quote request
• Contact you to schedule or discuss your service
• Follow up on completed work

We will never sell, rent, trade, or share your personal information with any third party for marketing purposes.

How Your Information Is Stored

Quote form submissions are stored securely through Netlify Forms, the service that powers our website hosting. Netlify's privacy practices are governed by their own privacy policy at netlify.com. We access your submission through the Netlify dashboard and may also receive it by email.

We retain your contact information only for as long as is reasonably necessary to fulfill your service request or respond to your inquiry.

Third-Party Services

Our website uses the following third-party services, each governed by their own privacy policies:

• Google Analytics 4 — collects anonymized data about how visitors use our site (pages visited, time on site, device type). No personally identifiable information is shared with Google Analytics.
• Google Fonts — loads fonts from Google's servers. Google may log the request. No personal information from our forms is shared.
• Netlify — hosts our website and stores form submissions.

Cookies

Our website does not set any first-party cookies. Google Analytics may set cookies to track anonymous usage data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Your Rights

You have the right to request that we delete any personal information you have submitted to us. To make such a request, contact us directly using the information below. We will respond within a reasonable timeframe.

Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated date at the top.